Patient satisfaction is an essential measure of the quality of care within a healthcare organisation. It reflects patients' experiences of the care we provide. By continuously measuring and analysing how satisfied patients are, we can make improvements that not only raise the quality of care but also promote patients' wellbeing and satisfaction.
Nij Clinics places great value on patient satisfaction. That is why we carry out our patient satisfaction survey twice a year. For this, we use the PCQI (Patient Centred Questionnaire Infertility), a validated questionnaire developed specifically for fertility care by Radboud University Nijmegen.
¹Average rating from our patients based on the annual patient satisfaction survey (PCQI) 2025.
The patient satisfaction survey is carried out every year and is completely anonymous, so your privacy is protected. You will receive an email invitation with a link to the questionnaire, which you can easily fill in. As soon as you have completed the questionnaire, your email address is automatically removed from the system, and we cannot see who gave which answers. The results of the survey help us to make improvements to our care where needed.
Every day, we do our utmost to provide high-quality care. We want to give clear information and communicate well with our patients. Even so, something can always go wrong that leaves you disappointed or dissatisfied with our care. If so, we would like to talk with you about it. Read more here about the ways you can share your experience.
